Privacy Policy

Mendoza Cleaning LLC (“Mendoza Cleaning,” “we,” “us”) operates mendozacleaning.co. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

When you request a cleaning through our website, we collect:

• Your name
• Your phone number
• The address where the cleaning will take place
• Your email address, if you provide one
• Whether the property is residential or commercial
• Any notes you choose to add

We collect this information only when you submit it to us. We do not buy contact information from third parties.

How we use your information

We use your information to:

• Contact you about scheduling a cleaning
• Send you text messages confirming your appointment date and time
• Provide the cleaning service at the address you gave us
• Keep a record of past jobs so we can serve you better on return visits

Text messages

If you provide your phone number and agree to receive text messages, we will send you messages about your bookings — confirming appointment times and handling rescheduling requests.

We do not sell, rent, or share your phone number or SMS consent with any third party for marketing purposes. Your phone number is used only to communicate with you about your service.

Message frequency varies depending on how often you book. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. You will receive one confirmation that you have been unsubscribed, and no further messages after that. Reply HELP for assistance, or contact us using the details below.

Service providers

We use third-party services to operate our business:

• Supabase — stores our booking and client records
• HighLevel (LeadConnector) — delivers our text messages
• Netlify — hosts our website
• GitHub — stores our website’s source code. No client information is kept there.

These providers process information on our behalf and are not permitted to use it for their own purposes.

What we do not do

We do not sell your personal information. We do not share your contact details with advertisers, data brokers, or marketing companies. We do not send promotional or marketing text messages.

How long we keep your information

We keep client and booking records for as long as you remain a customer, and for a reasonable period afterward for our business records. You may request deletion of your information at any time using the contact details below.

Your choices

You may:

• Ask what information we hold about you
• Ask us to correct anything that is wrong
• Ask us to delete your information
• Opt out of text messages by replying STOP

To make any of these requests, contact us at mendozacleaning4u@gmail.com or (614) 663-7220.

Children

Our services are not directed at children under 13, and we do not knowingly collect information from them.

Changes to this policy

If we change this policy, we will update the date at the top of this page.

Contact

See also our Terms of Service.